Okta Self-Service: Forgot Password

Overview 

This page is used for resetting your password in Okta.
 

Steps		Images
1	Navigate to: https://grubhub.okta.com/
2	Click “Forgot password”?
3	Enter your Grubhub username (not your work email address)
4	Click the Reset via Email button
5	Go to your work email inbox and find the Okta email, it will look like this
6	Click the Reset Password button The Okta webpage will open back up, and ask you to answer your Security Question. If your security question was set up correctly, enter your Employee ID in the security answer field
7	The new password can NOT: Contain part of the Username Have been used previously (eg: Summer.2019 can not be changed to Summer.2020)
8	Click Reset Password Note: Okta passwords can not be changed more than one time per 24 hours